ck443 Privacy Policy — How We Collect, Use and Protect Your Data

1Introduction and Scope

This Privacy Policy applies to all users of the ck443 platform, including the ck443 website, any associated mobile-optimised web pages, and all services provided under the ck443 brand. It governs the collection, storage, use, disclosure and protection of personal data provided by or collected about registered players, visitors and prospective users of the ck443 platform.

By registering a ck443 account or by continuing to use the ck443 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should stop using the ck443 platform and may request account closure by contacting our support team.

2Personal Data We Collect

ck443 collects personal data in the following categories. We collect only the data that is necessary for the stated purpose. The table below summarises the data types and the primary reason each type is collected:

3How We Collect Personal Data

ck443 collects personal data through the following methods. In all cases, data collection is limited to what is necessary for the specific purpose:

• Directly from you during account registration, identity verification, deposit and withdrawal requests, and support ticket submissions.
• Automatically when you interact with the ck443 platform — including page load events, game launch events, session start and end events, and transaction events.
• From payment processing partners (bKash, Nagad, Rocket, Upay) in the form of transaction confirmation data required to credit or debit your ck443 account balance.
• From game content providers (e.g. Evolution Gaming, Pragmatic Play, Spribe) in the form of game session and outcome data required to settle bets and maintain accurate account balances.
• From identity verification services used during the KYC process to confirm that you meet the minimum age requirement of 21 and that your identity documents are authentic.

4How We Use Your Personal Data

ck443 uses personal data collected from registered players and platform users for the following purposes. For each purpose, the relevant legal basis is noted:

• Account management: to create, maintain and secure your ck443 account, process login requests and deliver account notifications including password resets and security alerts.
• Payment processing: to receive deposits from and send withdrawals to your registered bKash, Nagad, Rocket or Upay account, and to maintain accurate transaction records for your account history.
• Compliance and fraud prevention: to verify your identity (KYC), confirm your age meets the 21+ minimum requirement, detect and prevent fraudulent activity, and comply with anti-money laundering obligations.
• Responsible gaming: to monitor gameplay patterns that may indicate problem gambling, to enforce self-exclusion and deposit limit settings, and to deliver responsible gaming notifications as configured by you in your account settings.

5Data Sharing and Third-Party Disclosure

ck443 does not sell, rent or trade your personal data. We share personal data with third parties only in the following circumstances, and only to the extent necessary for the stated purpose: payment processors (to execute transactions), game content providers (to settle game sessions), identity verification services (to complete KYC), and technology infrastructure providers (to host and secure the platform). All third-party processors engaged by ck443 are bound by data processing agreements that prohibit them from using your data for any purpose beyond their contracted function.

ck443 may also disclose personal data to law enforcement agencies, regulatory authorities or financial intelligence units where required by applicable law or where ck443 has a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of users, or comply with a legal obligation. In such cases ck443 will disclose only the minimum data required to satisfy the legal obligation.

6Data Retention

ck443 retains personal data for as long as your account is active and for a period after account closure as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account and identity data: retained for the duration of your account and for a minimum of 5 years after account closure for anti-money laundering compliance purposes.
• Transaction records: retained for a minimum of 5 years after the transaction date for financial record-keeping and regulatory compliance.
• Technical and behavioural logs: retained for up to 24 months for security monitoring and fraud detection purposes, after which they are deleted or anonymised.

7Cookies and Tracking Technologies

ck443 uses essential session cookies to maintain your logged-in state during a platform session. These cookies are strictly necessary for the platform to function and do not require your consent. ck443 does not use third-party advertising cookies, cross-site tracking cookies or behavioural profiling cookies for advertising purposes.

ck443 may use analytics tools to collect aggregated, anonymised data about platform usage patterns (for example, which pages are most visited and at what times). This data is used solely to improve the platform experience and is not linked to individual user profiles.

8Your Rights Over Your Personal Data

You have the following rights in relation to the personal data ck443 holds about you. To exercise any of these rights, contact our support team at [email protected]. We will respond to all data rights requests within 10 business days:

• Right of access: you may request a copy of all personal data ck443 holds about you, including account data, transaction history and identity verification records.
• Right of rectification: if any personal data held about you is inaccurate or incomplete, you have the right to request that it be corrected. Identity data corrections may require re-submission of verification documents.
• Right of erasure: subject to legal retention obligations, you may request deletion of personal data ck443 holds about you. Deletion requests relating to active accounts will result in account closure before the deletion is processed.
• Right to object: you have the right to object to the use of your personal data for marketing purposes. You may opt out of promotional communications at any time by contacting our support team.

9Data Security

ck443 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include: 256-bit SSL/TLS encryption on all data in transit, encrypted storage of sensitive personal data at rest, access controls limiting data access to authorised personnel only, regular security assessments and penetration testing of the ck443 platform, and incident response procedures for data breach events.

In the event of a personal data breach that is likely to result in a high risk to your rights, ck443 will notify affected players without undue delay after becoming aware of the breach. Notification will be sent to the mobile number or email address registered on your ck443 account.

10Children and Minors

The ck443 platform is strictly for adults aged 21 and above. ck443 does not knowingly collect personal data from any person under the age of 21. If ck443 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered a ck443 account, please contact our support team immediately at [email protected].

11Changes to This Privacy Policy

ck443 reserves the right to update this Privacy Policy at any time. When material changes are made, the revised policy will be published on this page with an updated effective date. Your continued use of the ck443 platform after the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

We recommend reviewing this Privacy Policy periodically to stay informed about how ck443 collects, uses and protects your personal data. If you do not accept the revised policy, you must stop using the platform and may request account closure.

12Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact the ck443 support team. Support is available 24 hours a day, 7 days a week at Bangladesh Standard Time (UTC+6).

Email: [email protected]